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1/15/2022

Easiest Ways to Resolve Echo Device Not Connecting to WiFi Issue

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Amazon Echo is a great little device that makes your life easier by fulfilling thousands of different requirements. But what can you do if your brand new Amazon Echo Device Is Having Wi-Fi Issues ? Without a solid internet connection, your Echo device will stop responding to processing commands and act as a traditional Bluetooth speaker. But with a bit of troubleshooting, you can fix the Echo device not connecting to the WiFi issue. In this blog, we will discuss the easiest way to fix the Echo device connectivity issue. Let’s get started.

How to fix Echo device not connecting to WiFi issue
Following are the different ways to fix the Amazon Echo device not connecting to the WiFi network issues.

  • Restart your Amazon Echo and WiFi router
A simple reboot of Amazon Echo and WiFi router can resolve many issues. You need to switch off the Amazon Echo device and then unplug the device from the power outlet. Wait for a few seconds, and then plug your device into the power outlet. Repeat the same process with your router and modem and check if the WiFi connection issue is resolved or not.

  • Connect your device to the correct WiFi network
If you have more than one WiFi connection, then you need to check if you have connected your Echo device to the correct WiFi network. If you want to check the currently connected WiFi network, then you need to follow the below-mentioned steps:
Step 1: First of all, launch the Alexa app connected with your Echo, and click on the “Devices” option.
Step 2: Now, click on the “Echo and Alexa” option and then tap on the “Echo” option.
Step 3: After this, you will be navigated to the “Echo device settings” page, where you can confirm your WiFi name under the WiFi network option.
Step 4: To select the “forget a WiFi network” option, first you need to turn off the router, then change the password, followed by resetting the Echo device, and finally, start the Echo device setup process again.

  • Change or update the WiFi password.
If you have recently changed your WiFi password, you need to update the new WiFi password into your Echo device. Otherwise, your Echo device won’t connect to the WiFi network. To update the WiFi password on your Echo device, you need to go to the Echo device settings tab on your Alexa app and then tap on the change button next to the WiFi option. Follow the on-screen instructions to update the new password on your Echo device.

  • Update the Alexa app
The older version of the Alexa app can be the culprit for WiFi connection issues. To fix the Echo device not connecting to the WiFi network issue, you need to update your Alexa application because updating the Alexa app will fix the WiFi bugs.

Hopefully, these troubleshooting tricks will help you fix the Echo Device Is Having Wi-Fi Issues without any difficulty. 



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12/3/2021

Basic Guidelines to Connect Echo Dot to WiFi

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Have you purchased a brand new Echo dot device? Want to learn how to Connect Echo Dot to WiFi? Well, if your answer is yes, then this blog is for you. In this blog, we are going to provide you with simple and easy guidelines to connect your Echo dot to WiFi. Once you are connected with WiFi, you can use your Echo dot device flawlessly. But before connecting the Echo dot to WiFi, make sure that you have the password of your WiFi network with you and also download and install the Alexa app on your device. So, without taking much time, let’s understand the process of connecting Echo dot to WiFi network.

Instructions to Connect the Echo dot to WiFi

To connect your Echo dot to the WiFi network, you need to follow the below-mentioned steps:
Step 1: First of all, you need to open your Alexa app and then go to the left navigation panel. From there, you need to select the settings option.
Step 2: Then, from the settings options, you need to select the “Setup a new device” option.
Step 3: In the next step, you need to press and hold the action button on your Echo device for 5 seconds until the ring light turns orange. 
Step 4: After that, you will see a list of all available wireless networks in your Alexa app.
Step 5: Now, select your WiFi and enter the correct password to connect Echo dot to WiFi. If you are not able to find your wireless network in the list then scroll down and click on add a network button or rescan button.
Step 6: In the next step, you need to add your Echo dot to the list of router’s approved devices. Then, scroll down to find the MAC address.
Step 7: You can save the password in this step and then click on the connect button. 
Step 8: Finally, you will see a confirmation message on your screen.

Steps to troubleshoot the common issues

Echo users can face some WiFi issues when they are trying to connect their Echo dot to the WiFi. However, you can resolve these problems by following the below steps:
  • Make sure that you are using the correct password of your WiFi network.
  • Check if the problem is with your wireless connection or with the Echo dot device.
  • The wireless connection uses the “WPA or WPA2” by default for optimum security. If you have changed the WiFi password then try to re-enter the new password.
  • Try to restart your Echo dot drive to check if the issue is resolved or not.

  • If the issue is with your WiFi, then contact the internet service provider to resolve the issue.

Hopefully, these instructions will help you to Connect Echo Dot to WiFi without any difficulty. All these instructions are easy to execute, but still, if you are facing any issue, please feel free to contact our technical experts.

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11/29/2021

Ultimate Solution for Alexa Echo Red Ring of Death

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Well, no doubt that Alexa is an excellent device but still users can face several issues like red ring light issues while using the Alexa device. Many of the users even don’t know about the red ring light issue and how it occurs. If you are a victim of the Alexa Echo Red Ring of Death issue then no need to be annoyed or being frustrated. This blog will help you to overcome the issue. We will guide you with some precise steps to fix Alexa Echo red ring of death issues. Keep reading the blog and follow the step-by-step instructions.

Easy guide to fix Alexa Echo red ring of death issues
If you are encountering Alexa Echo red ring of death issues then follow the below solutions to resolve the issues:
  • Check the microphone of the device
There might be an issue with your microphone that could be on mute or maybe out of sync. So, in order to resolve the issue, press and hold the microphone for 3 seconds and then release it. When you release the button, you can see the red ring has disappeared.
  • Update the device version
Many users don’t update their device for a long time and this is one of the key reasons why their Alexa Echo red ring of death issue occurs. Now, to resolve this issue you need to update your device from time to time. If the automatic updates are not turned on then you need to update your device manually.
  • Restart your Echo device
Restarting your Echo device will resolve all the issues that are related to the Echo device. If you see Alexa echo red ring of death then try to restart your Echo device.
  • Reconnect your Echo device to WiFi
In order to resolve the issue, first, check the internet connection on your device. Now, turn off the router and then turn it on. Then, try to reconnect your device with the WiFi network and check if your device is connecting or not. If not then fix the network issue to get rid of the Alexa Echo red ring issue.
  • Check the location of the Echo device
 Other electronic devices can cause interference with the singles. So to avoid this issue, place the Echo device away from these electronic devices. If you are placing the device away from the router then you can face this issue. Try to relocate your Echo device, this might fix the Alexa Echo red ring death issue.
  • Advanced troubleshooting steps that you can try
If all the above solutions are not working the try these advanced troubleshooting steps to fix the issue:
  • First of all, turn on your mobile data and use any running browser to log in to the router portal.
  • Then, enter the IP address and log in to the dashboard with your login credentials.
  • After that, select the wireless settings option and then change the channel number for both of the networks.
  • Set the value between 0-11 for 2.4GHz and 36-48 or 149-156 for 5.0GHz.
  • Thereafter, enable the option of “disable port scan”.
  • Finally, connect our Echo device to the 5.0 GHz network. Now your device will get a high-speed network.
Hence, these are some simple and accurate steps that you can follow to fix the Alexa Echo Red Ring of Death issue. If still, you are experiencing the issue even after following the above steps, then don’t hesitate to contact our technical experts.


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11/10/2021

Know Basic Steps to How to Set Up Echo Dot 2nd Generation

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Have you recently purchased a new Echo dot device? Struggling to know how to set up Echo dot 2nd generation? Don’t know how to set up your Amazon echo dot? Well, if the answer to the above questions is yes, then you have reached the right place. In this blog, you will get the step-by-step instructions that help you in setting up your Amazon echo dot without any hassle. Keep reading till the end of the blog and check out the simple steps to set up Echo dot. Let’s get started.

How to Set Up Echo Dot 2nd Generation?

Look at the below steps to set up the Amazon Echo dot 2nd generation. You need to follow the below steps carefully to avoid errors during setup:
Step 1: The first step is to download Alexa application from the Amazon Alexa app store on your device.

Step 2: Once you install the Amazon Alexa app, connect your Echo speaker to the electrical outlet and wait for some time until it starts speaking with you.
Step 3: When you open the app for the first time, the system will prompt you to sign in using the login credential details of the Amazon account. After that, you can connect with the Echo dot device.
Step 4: Now, you have to wait for some time until the orange LED light starts blinking on your device. It indicates that your device is ready to set up.
Step 5: Launch the Amazon Alexa app and then sign in to your account.
Step 6: Once you logged in successfully to your account, you will see the horizontal bars at the left corner of the screen to open the main menu.
Step 6: Hit on the Add device option.
Step 7: Select the Amazon Echo from the displayed list.
Step 8: Next, choose the Echo device that you want to set up.
Step 8: Select the Amazon Echo Dot 2nd generation device option.
Step 9: Open the Bluetooth so that your smartphone will find the device.
Step 10: You need to choose your device from the displayed list.
Step 11: In the next step, choose the wireless network with which you want to connect your Echo Dot device.
Step 12: Once your Echo dot is connected to the WiFi network, tap on the continue button for customized settings.
Step 13: Next, you can change the output if you want to connect your Echo dot to some other external speaker. Otherwise, you can proceed with the built-in speaker of Echo dot.
Step 14: Choose the room where you want to place the Echo dot. On the home page, you will found an introduction video providing details on how to use Echo dot.
Step 15: At last, click on the Next button to complete the Echo dot setup.
That’s all! We hope by going through the above-mentioned instructions, you will get to know how to set up Echo dot 2nd generation. All the steps are simple to understand and follow but in case you found any difficulty in setup then you can contact our support team.

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10/13/2021

How to Troubleshoot Echo Dot Stopped Working Issue?

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Are you using the Echo dot device? Is your Echo dot stopped working? Facing various issues with your Echo device? If the answer to all the above questions is yes then don’t panic! You have reached the right spot. There are numerous reasons for which Echo dot has stopped working such as WiFi connection problem, internet outage, voice recognition issues, and many others. In this blog, we have described the step-by-step instructions for troubleshooting the Echo dot stopped working issue. Scroll down till the end of the blog and know the solutions to resolve the problems. Let’s get started. 

Steps to Fix Echo Dot Stopped Working Issue

Look at the below steps to resolve the Echo dot stopped working issue. You have to go through with all the steps to fix the issue:
Method 1: Unplug Echo Dot
The first method that is needed to perform to fix the Echo dot stopped working issue is to unplug the Echo dot. Here are the steps that need to follow: 
  • Unplug the power adapter from the electrical outlet.
  • After that wait for some time.
  • In case, your Echo dot becomes hot then wait until it cools down.
  • Next, insert the power adapter back to the power socket.
  • At last, check whether the issue is get resolved or not.

Method 2: Check the Microphone Button
The next step is to check the microphone. If your device is switched off then it will not respond to any voice command. Make sure that your microphone is power on. Press the power button. In case, it starts working then you will see that the power LED light starts blinking blue. If the red LED light is blinking then it means your Echo device is not working.

Method 3: Restart the Echo Dot 
When your Echo dot is creating issues then try to restart your device. Follow the below steps to restart the Echo dot:
  • Press the volume up and down button simultaneously. Do the same thing two times.
  • After that, check whether the LED light is flashing on not. If the LED light is blinking then it means that your device is working but it is not responding to the voice commands.
  • Unplug your device from the power socket and turn off your device. Thereafter, wait for 30-40 seconds.
  • Next, reboot your device and connect your device to the WiFi connection. The booting process will take less than 2 minutes. 
  • Switch on your device and check whether Echo dot is responding to your voice command or not. 

Method 4: Hard Reset the Echo Dot 
If the normal reset will not resolve the issue then try to do the hard reset on your device. It may help you in making your Echo dot works again. Here are the steps:
  • Firstly, you have to search for the reset button on your Amazon echo dot. 
  • Press the reset button by using the paper clip or needle. You can use any sharp-pointed object. 
  • Next, you will see the blue light changes to the orange light. It will take some time to switch off. 
  • Turn on your device manually and you will see that the Echo has resumed to the factory default settings. 

Congrats! By following the above-mentioned instructions, you can easily resolve the Echo dot stopped working issue. If you have any doubt or are unable to resolve the issue then you can take help from our professional technical experts through the live chat option. 

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8/3/2021

Reasons Why Alexa There Was An Error Registering Your Device

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We heard your screams, ‘Alexa there was an error registering your device’ and so here we are. Amazon Alexa is everyone’s choice because who takes your orders that seriously, right? Well, like any other gadget, Alexa also comes with its problems. Amazon Alexa devices giving trouble while registering is a commonly faced issue by Alexa users. So, you will read about the reasons and how to troubleshoot this issue in this article. Let’s start with it;

Reasons Or Situations In Which Alexa Has Error Registering Your Device:-

These are some of the situations in which you encounter the Alexa device not registering error. These can be the possible reasons for your problem, understand them to solve the issue;
  1. The Alexa user is trying to run or carry out the Echo Setup process.
  2. In case you are registering the Amazon Alexa device.
  3. If you have got your Echo device as a gift then it creates a problem while setting up or registering the device.
  4. Alexa not registering might occur on a Used/Refurbished Amazon Echo device.
  5. You may encounter the not registering issue while trying to register the device.
  6. You may come across this issue in the application once you reset the Echo device.
 
 
Troubleshooting Tips To Resolve Alexa Registering The Device Error:-

You may follow the troubleshooting tips mentioned below to resolve the registration issue of your Alexa device. These tips are quite easy to perform so you don’t need any technical expertise to perform them. Follow them carefully;
  • In case you have received your Amazon Alexa device as a gift from someone, then you should contact the person and ask them to log in to their Amazon account and deregister your Amazon Alexa device.
  • Once, they successfully log out of the device, reset the Echo device, and then set it up again.
  • On the other hand, if you wish to gift an Amazon Echo device to someone, then ensure that you tick the checkbox ‘It’s a gift in your Amazon cart. You just have to upgrade the ordered gift setting from your Alexa account.
  • For that, Go to your account and from there choose ‘orders’.
  • Now click on the ‘select product’ option and then click on the ‘product detail page’.
  • After that choose the ‘it's a gift option.
  • In case, your Amazon Alexa device is delivered to the respective person then you need to deregister your Amazon account so that the other person can set it up.
  • Also, keep in mind to use the same email ID for the setup and registration of your Alexa device that you used while buying the device from Amazon’s official website.
  • You can try performing the basic troubleshooting tips such as hard reset, new installation of the Alexa app, rebooting the modem and router might help in resolving the issue.
  • Another possible cause of the Alexa registering error can be the down server. In that case, try registering the device after some time.
 
Alexa Just Got Registered!

Your screams, ‘Alexa there was an error registering your device’ have been listened to and answered. Just make sure that your home wireless network is stable and active. Follow the troubleshooting tips carefully to resolve the error. That’s it you are sorted and now you can enjoy giving commands to your Amazon Alexa app.

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1/13/2021

How to Fix Echo Dot Registration Failure Error?

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The home automation tools have introduced major advancements in the life of humans. One of these amazing home automation innovations is the Echo Dot device. It offers convenience, flexibility, and an incredibly smart user experience with the customers. The recently released update can turn your Echo Dot into a great multimedia source with a built-in speaker upgrade. But, before you use the Echo service, you need to complete the device registration. Now, there are millions of users worldwide using Echo Dot to play music, find the weather reports, get news updates, and do a lot more other stuff. Although, problems like Echo Dot Registration Failure can occur and hamper the user experience. If you also fail to register your device, this post can help you. Here, we have shared some useful instructions that can help you with the registration failure issue. So, read on and proceed with the steps below to do the task: 

Troubleshoot Echo Dot Registration Failure Error
  • Reboot the Echo Dot 
The first and foremost thing you need to do is turn off the device. Wait for a few seconds and then turn it on again. You can fix a number of technical trouble with a simple restart. So, restart your smart device and see if the problem is fixed or not. 

  • De-Register Echo Dot 
When you purchase a new Echo Dot device, you need to register the account first. If you purchased it from the online store, your device will come registered. But if you have a pre-owned device, you need to de-register it from the previously registered account and then you can use it. Usually, the owner would remove the account details themselves, but it does not happen all the time. So, you need to fix the issue. 

Steps To Deregister Echo Dot 

  • Open any web browser on your computer and visit the Amazon official website. 
  • Go to the ‘Settings’. 
  • Choose your device. 
  • Hit the de-registration button present next to your device name. 
  • Choose it again for confirmation. 

This will delete the previously registered account and now you can register it again and start using the services. 

  •   Simplify the Network 
If the Echo Dot registration is not a problem, perhaps overlapping of the Wireless network could be. Sometimes the problems occur when Echo dot is unable to differentiate the WiFi within the same building or office. To overcome this hurdle, overcome all the networks and then complete the device registration. Once you are done with the task, turn on the device again. 

So, these are some simple troubleshooting guidelines that could help you with the Echo Dot Registration Failure error on your PC. The mentioned steps surely help you to fix the problem. But, if you still have a doubt or there is any other technical query regarding the Echo Dot registration, get in touch with the experts. The team of professionals is always available to help you, so contact them and find the most reliable solution to your problem.

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6/4/2020

How to Download the Latest Version of the Alexa App?

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If you want to run your Amazon Echo device efficiently, you need to download the latest version of Alexa app.  Once you have downloaded the application on your smartphone and connected it to your Echo device, you can utilize the Alexa skills by giving the voice commands to your device.   In this post,  we are going to share the simple guidelines that can help you with the Amazon Alexa app download. 

Smart services offered by Alexa app
Alexa devices have a lot to offer.   Amazon Alexa app can help children with their study,  it can help you to perform different functions at your home,  for example; you can ask Alexa to turn off or on the lights,  she can play your favorite music, you can get weather updates, news, and sports updates, and a lot more. 

The result of the Alexa app and very reliable,  you can trust the results shared by the application for your queries.  You can have real-time updates and headlines from multiple news channels. 

 If you are a book lover and fond of reading the stories,  you can also install the audible skill on your Amazon Alexa application and device.  If you do this, you can easily read and listen to the stories from your favorite storybooks whenever you want.  There are a lot more skills that you can use to enhance your Alexa experience. You can add the skills according to your preferences and remove them using the application. 

Easy Guidelines to Download the Amazon Alexa App 
Downloading the Alexa app is a very simple and easy process.  The app download is available for multiple platforms.  You can either download it using the supported application store on your device or visit the  Amazon official website to get the application.  The app download is available for devices like computers, laptops, iOS Mac, Android, iPad, etc.  All you have to do is make sure if you download the latest version of Alexa app to enjoy the services at its best.

Now we are going to tell you the process to download the Alexa app for your device.  Follow the below-mentioned guidelines and complete the process without any hassle. 

  •  To download the Alexa app, visit the supported App Store on your device. Or, you can visit the alexa.amazon.com. 
  • In the search box of your App Store, type Amazon Alexa. 
  •  Hit the enter button.
  •  The multiple results will be displayed on your screen,  Tab on Amazon Alexa app to begin the download process.
  • Hit the Install button. 
 Let the downloading process is complete and after that, you can log in to App use account credentials.  Later, you can also set up the Echo device on your application.

You have to say wake word to make your Alexa app listen to your voice inputs.  By default, the wake word is Alexa, but if you want you can change it from the settings menu.   If you want to use Alexa services, you have to remember that Alexa only responds to the wake word.  so do not forget to put the wake word because of your command. 

The Bottom Line 
Amazon Alexa app allows you to do a lot of things just with voice input.  You can check on your train and bus tickets, get the latest news and weather forecast update, control the smart home devices, and a lot more.   Alexa can also help you with the traffic situation by providing you real-time traffic updates and alternative best possible router.  Alexa is just not a  smart voice assistant,  it's a lot more than that.  So download the latest version of Alexa app today and enjoy using the Alexa services. 



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5/14/2020

Guiding Steps to Install Alexa on PC

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Amazon Alexa is among the top-most inventions that blow the mind of many people. You need to download the Alexa App to Access the Echo Device. It makes the lives of the people easy up to a great extent as it performs your many daily tasks with ease. The skills of Alexa makes it unique from others. It can do several things for you daily such as Play your favorite music, set alarms, and reminders, provide you the latest news, turn off or on Lights and fans, manage your daily shopping list, and much more. If you want help to install Alexa on PC, then contact the experts. You may also visit the official website of Amazon for more information.

Before Begin 

  • You must have a Good Speed of the Internet connection.
  • You should have an Amazon Account.
  • Download the Alexa App from the play store or official website of Amazon.
  • It is advised to install the latest and compatible version of the Alexa.
  • You can now install Alexa on your Windows, Mac, iOS, and Android operating systems. 

Fabulous Steps to Install Alexa on PC

It is easy to install the Alexa App on Windows PC. If you want to install the Alexa on PC, then follow the below-mentioned steps carefully and proceed:
  • The foremost step is to Download and Install the Amazon Alexa for PC.
  • Now you can install the app and then follow all the on-screen prompts.
  • Then launch the Alexa App from the Start menu.
  • You can log in by using the Amazon account.
  • Adjust the language according to the specifications.
  • You may also enable the 'Launch App on the sign into this computer' it is available under Alexa settings for auto-start feature (It is optional).
  • To show the Alexa app in the Windows 10 taskbar, then Go to Windows Settings and then Personalization. Now click on Taskbar and select which icons to appear on the taskbar. Then Enable Alexa as it gets off by default.
If you find yourself stuck while install Alexa on PC, directly contact the professionals. Our experts are available 24/7 hours, do not hesitate to contact us. They are highly knowledgeable and experienced to deal with the common technical problems of Alexa. We have experts who always try their level best to fix all the technical issues of their customers. They are passionate and dedicated to their jobs. Feel free to call us anytime, we are here to help you. Get a one-stop solution from our experienced professionals today!

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4/29/2020

How to connect Echo Dot  3rd Generation to WiFi?

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So, you have got a new Alexa enabled Echo Dot device and want to set it up? Well! Connecting the Echo to wifi is not a tough task, all you need is to follow simple steps and you can easily connect the Echo Dot to the internet.  The first thing you need to make sure to get your device online is that you have an active Internet Connection. Also, before doing the setup, note down the name of your WiFi network and password and then you can proceed with the setup process. In this guide, we are going to tell you how to connect echo dot 3rd generation to wifi ? So, read the guide and follow the mentioned step to establish a successful wireless connection. 

Before you proceed with the connectivity process, check and make sure that your Amazon Echo Dot  3rd Generation device is properly connected to the electric outlet and getting a proper power supply.  You need to download the Alexa app on your smartphone.  You can do this by using a supported app store on your device.  Once you have downloaded the application, follow the steps:
  • Open the  Amazon Alexa app and login with your Amazon account username and password.
  • Now,  go to the '  navigation panel'  on the application and click on the Settings option.
  •  In this step, you are supposed to select your device.
  •  Now choose the 'Update WiFi' option. 
  •  If you want to add the new device to your Amazon account,  you can go with a new device setup option available.
  •  On your Echo Dot device,  press and hold the 'Action' button.  Keep holding the button until you see the blue ring light changes to the orange. Now, the Alexa app is connected to the Amazon Echo Dot device. 
  • Here,  you can check out the list of available wireless networks.  Choose your Wi-Fi network from the available options.
  • Now connect your Amazon Echo Dot device to the Wi-Fi.  Enter the username and password of the Wi-Fi (if necessary). 
Important -  Always remember that your Amazon account password and Wi-Fi password or not are the same.
When your Wi-Fi connection is successfully established on your Amazon Echo Dot device,  you will get a message stating that you are online. So proceed with the above-mentioned steps and connect your Amazon Echo Dot  3rd Generation device to the Wi-Fi network. 

Troubleshooting tips
If you have carefully followed the aforementioned instructions,  then you would able to complete the  Wi-Fi connectivity process for your Echo Dot  3rd Generation device.  But, if you are still struggling to connect your device to the Wi-Fi, then there might be some problem with your device or wireless network.  You can consider trying  some troubleshooting tips to deal with this problem:
  • Try to restart your router and modem.
  • Alexa enabled review.
  • Restart your Alexa-enabled device.
  • Reset your Amazon Echo Dot device to the default settings.
  • Make sure that you have entered the correct Wi-Fi password. You can confirm this by trying to connect some other device to the same wireless network.
  • Update your router/modem firmware if it is not updated. 
  • Move your Alexa device closed to your WiFi network. 
The simple steps can help you to troubleshoot the Wi-Fi connectivity issue on your Echo Dot device.  However,  if you are still struggling to find  connect Echo Dot  3rd Generation to WiFi, we recommend you to contact the device manufacturer or your internet service provider to find the actual cause behind the problem and its reliable troubleshooting solution.


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4/9/2020

Troubleshooting Guide for Amazon Echo Dot

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Amazon Echo Dot is a virtual voice assistant device that works on your simple voice commands. Basically, it is a smart speaker device that has been designed by using the best techniques. You must download the Alexa App to access the Echo Dot as Alexa acts as its brain. Amazon Alexa holds the attention of many people because it can do many things for you every day such as Play your favorite music, set alarms, and reminders, provide you the latest weather news updates, control your all the smart home devices and a lot more. Though Amazon Echo Dot is famous for its mind-blowing performance, still people may face technical issues while using it. If you want help with Echo Dot Troubleshooting, then directly approach the experts. The team of experts will assist you more efficiently. You may also visit the official website of Amazon.

General Guiding Steps to fix the Amazon Echo Dot issues

It is always advised to download the latest and compatible version of the Alexa App. Moreover, you must also update the Alexa App regularly. By updating Alexa most of the issues get resolved. It helps you to enjoy the advanced features of the Alexa. There are many problems that your Echo Device may face. If the problem is severe, then follow the below-mentioned troubleshooting steps to fix the issue:

Echo Device not get turned on

This is the most common problem that most of the people generally face while using the Amazon Echo Dot Device. To fix the issue, it is advised to check if the Power Plug is turned on or not. Also, check if the connections are proper. In case the connection is loose, it will create problems while using it.

Unable to connect with WiFi Network

Make sure that you have a good speed of the Internet connection. If the internet is weak, it will surely hinder the normal working of the Alexa Device. The Internet is the main requirement to access the Alexa device. If you face any issue related to WiFi Network, then you can restart the Router. It helps to resolve the issue instantly.

Placement of the Echo device and Router

If you are using the Echo Device, then it is important to keep the Echo Dot at the central location. Keep the Echo Dot device near to the Router. So, there will not be any Network Range issues. 

Reset the Echo Device

If the problem still exists, in such a situation, you can simply Reset the Device. By resetting the device most of the issues get resolved. If your Alexa is unable to respond to your voice commands, then by resetting the device, this problem can be resolved.

If you find yourself stuck while amazon echo dot troubleshooting, then contact the experts. We have professionals who are available 24/7 hours; feel free to contact us. The experts are known to most of the issues that you may face while using the Alexa device. We have a team of professionals who put all their efforts to meet the exact demands of the customers. They are well-certified and trained in their respective fields. You can choose our technicians and get satisfactory services from us.

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3/18/2020

How Can I Download Alexa App for Windows 7?

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Alexa devices are very popular among customers worldwide. The device has become the inevitable part of your day-to-day router. With Alexa, you can do a lot of smart tasks like managing the to-do list, control smart home devices, playing music and a lot more other stuff. To use the Alexa device, you need to download Alexa App for Windows 7. Both the Alexa device and application work hand in hand to share the best user experience with customers. 
In this post, we are sharing the simple guidelines that will help you to download the Alexa app for Windows 7 devices. To proceed with the downloading process, follow the steps below: 
  • Alexa app is available for free, so you can easily find it on the web browser. Open any web browser on your computer and visit the alexa.amazon.con link. 
  • Log in to your web app using the Amazon login credentials. 
  • Now, unbox your Alexa Echo device and connect it to the power outlet. 
  • Wait until you see the ring light on your Echo device turns to the orange. Now, go to the navigation panel present on the left system of your system’s screen to connect your Amazon Alexa app to the Echo device. 
  • Go to the Settings and choose ‘set up a new device’ option. Click on Amazon Echo and choose your language. 
  • Go to the wifi settings on your PC and connect the Amazon Echo device to the Alexa application. 
  • If you are unable to find the Echo device in the list, just press and hold the ‘Action’ button present on your Echo for at least 10 seconds and your device will enter the setup mode. 
  • Follow the on-screen guidelines to complete the process. 
Hopefully, these guidelines will help you to Download Alexa App for Windows 7 and complete the setup to use smart services offered by Amazon Alexa. 

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1/22/2020

How to Reset the Amazon Echo Dot device?

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Amazon Echo devices are one of the trusted centerpieces of the household nowadays which means they have sensitive information stored in their memory bank. The Amazon Echo device gets several requests in a day. It holds sensitive details like credit card information, location data, and addresses. The device even saves the recording of all the commands that it has ever received. It doesn’t matter how useful your Echo device is, the time will come when you need to move to the other one and get a new device for you. At that time, what happened to the old one? You probably try to give it away. In that scenario, you do not want to leak your sensitive information to the third person. The best thing, you can just go for the Amazon Echo Dot Reset which will wipe out all the stored information and allow to begin for scratch. In this guide, we are going to share the simple instructions that will help you to perform to factory reset on your Echo Dot device. 

The Amazon Echo Dot Reset process depends upon the version you are using:

  • First Generation 
To reset the Echo Dot first-generation device, press and hold the ‘Reset’ button present at the base of your Echo device using the pen or paper clip. Now, you need to wait for a while until you see the ring light on your Echo device to turn off and on back again. 

  • Second Generation 
Press and hold the Volume Down and Microphone off button together and wait till the ring light on your Echo device turns to the orange. 

  • Third Generation 
Press and hold the Action button for at least 25 seconds to reset the device. 

Wrap Up

Resetting the device will remove all the saved information from your Echo Dot and let the new user use it from scratch. The aforementioned instructions will let you complete the Amazon Echo Dot reset for the device. Follow the guidelines carefully to avoid any sort of hassle in the process and if you need expert advice, you can contact the technicians and seek their assistance. 

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12/16/2019

How to Reset the Amazon Echo Dot?

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Amazon Echo is a recent invention that grabs the attention of many people throughout the world. It can do many things for you every day such as play your favorite music, turn off and on lights and fans, set alarms and reminders, manage your shopping list and many more. Alexa is known for its remarkable performance still, people may face technical issues while using it. If you need help associated with Reset Echo Dot, then contact the experts. The team of professionals is providing excellent solutions to the customers, feel free to contact us. 

To set up the Amazon Echo device, make sure you have a smooth and perfect internet connection. Download and install the Alexa from the Google Play Store or the official website of the Amazon Echo. You must download the latest as well as the compatible version of the Amazon Alexa.  

Steps to reset the Amazon Echo 

Reset the Amazon Echo is the best way to resolve most of the glitches that you may face while using the Echo. Here are the easy steps to reset the Amazon Echo device are as follows:
  • If you want to reset the First-gen Echo device, then use the paper clip in order to press & hold the Reset button.

  • Now, wait for some time till the light ring to turn off & on again.
  • In case you want to reset the 2nd-Gen or 3rd Gen Echo device. 
  • Press & hold the Microphone Off as well as Volume down buttons collectivity. Wait for some time till the light ring changes to orange color.

If the problems still exist, then you can contact the professionals. They will surely provide you with better guiding steps to fix the issues associated with Amazon  Echo. 

If you find yourself stuck while Amazon Echo Dot Reset, then directly contact the experts. We have experts who are providing 24/7 hour assistance to the customers, do not hesitate to contact us. Our professionals are highly experienced and trained to deal with the issues related to Alexa. We have technicians who are very dedicated to deal with the issues related to the Amazon Echo. Are you looking for help? Get a one-stop solution from us right now!


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12/9/2019

Get Alexa App for Echo and Enjoy the Smart Services

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Alexa App has become the smart choice for many people. It’s amazing features and ability allow people to live a smart and easy life. You can do a number of things with the Alexa app for Echo which includes- playing music, set reminders, and alarms, latest news updates, controlling the smart home devices and a lot more. This smart virtual assistant device is easy to set up, carry, and use, all you need is to follow some setup instructions carefully.

Role of Alexa App For Echo 
Alexa app plays a  very important role in the Echo devices. Echo is a smart speaker and Alexa is a speech software. Both of them work together to execute different smart tasks.  The easy setup process lets users set up and use the Alexa app on their Echo device. 

Steps to follow for Alexa App for Echo Setup:

  • First of all, download and install the Amazon Alexa App on your smartphone device. 
  • Plugin the Echo device in power outlet. 
  • Wait for a while until you see the light ring turns into the orange color. This indicates that your device is ready for the configuration. 
  • Now, open the Amazon Alexa app setup and tap on the horizontal lines present in the right corner of the screen. 
  • Connect the devices available through the wireless network. 
  • Connect with the Amazon Echo device to complete the setup. 
  • You can use the Echo device anywhere you want in-home or nearby areas. 
  • Use the wake work to talk to the Amazon Echo device. If you want, you can change the default wake-word as per your preference. 
  • Your Amazon Echo device is all set to use. 
 Now, you can simply request the Alexa app for Echo to play the music, share news updates and a lot more than just using the voice commands.  In case, you face any trouble with your Amazon Echo device, you can simply reset it. Many of the Alexa devices support the pinhole reset slots that a user needs to push using the pin or paperclip to check the Echo app supply.  If the issue is severe, you can contact the experts and seek their assistance to fix the problem.

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12/4/2019

Got a New Amazon Echo Show 5? Here is everything that you need to Setup Echo with Screen

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Have you recently purchased a new Echo Show device? Well! The best part is that this smart speaker comes with a screen that allows the users to walk through to set up the device. You can also Setup Echo App for help to play music or turn on the lights and a lot more. While using the Echo Show, it is highly recommended to turn on the privacy shutter of cameras so you do not end up taking your pictures accidentally. 


Here is all you need to know to keep the Echo device running: 


Things you will need - The initial setup will take around 5 minutes, but if there is any software update pending, it may take 15-20 minutes. While setting up your Echo Show device, check and make sure that you have the wireless network credentials and Amazon login details. 


Connect the Device and Get Started 


Once you plugin the Echo Show to the power outlet, the device will boot up and ask you to connect to the wireless network. The Echo Show 5 does not support the Ethernet Port, it only has the wifi option. Enter the wifi credentials and sign in to the Amazon account. 


After this, register the Amazon Echo 5 at amazon.com/code. Now, your device will share the code with you that you have to enter. Once your code gets accepted, you can proceed further and confirm the time zone. Now, let your device run and check if any update is available. 


Customize the Device Settings 


Using the Amazon Echo Show device connected with your Amazon account, you can manage the different settings of the Setup Echo App for your smartphone, or you can directly manage the settings on the device. 


You can check for the different Settings option on your Echo Show device. To go to the Settings app on Echo Show, swipe down and click on the ‘Settings’ icon. 


You can customize the different settings to manage the functioning of your device. To alter the settings, go to the Settings>> Home Screen>> Home Card Preferences for Echo Show. If you are using the Echo Show 5 device, you can select the Settings>>Home Clock>>Home Content and swipe toggle switch for turning off and on the content. 


If you want to change the theme settings, you can simply go to Settings>>Display>>Theme and change the background as per your choice ( Dark background with light text, and light background with dark text). For Echo Show 5, simply visit the Settings>>Home and Clock and select from the backgrounds for customization. 


Add Alexa Skills 


To make the best use of your Echo device, add skills to it. If you Setup Echo app and use it on your phone, you can add skills that can help you to control the smart home devices, manage a shopping list, listen to music and do a lot more things. You can also add the skills by visiting the official Amazon website. 


Now, your Echo Show device is set up. You are all set to use your smart device to enjoy the smart experience. 

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11/4/2019

How to Set up Amazon Alexa Calling and Messaging?

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With Alexa’s calling and Messaging feature, a user can exchange the memos between the two Amazon Echo devices, this includes the Amazon Echo, Echo Dot, and Echo Tap. This feature works regardless of the distance. In this guide, we are going to discuss the simple steps that will help you in Setting Up Your Alexa Calling and Messaging feature. 

 The calling feature of Amazon Alexa includes the automatic transcription and recording and Skype-like conferencing. Also, the message recipients have access to the speech-to-text message readouts through the Alexa app for Android or iOS devices. However, these features may take time to work. 

Below, we are sharing everything that you need to know to begin with the Amazon Alexa Calling and Messaging: 

There are certain prerequisites of Amazon Calling and Messaging. First of all, you will require the Amazon Echo speaker along with the Android device or iOS device. You will also require a valid phone number. 

If you have not downloaded the Amazon Alexa app on your Android or iOS device then download the app now. If you are going to set up the Amazon Echo Speakers for the first time, follow the application’s step by step instructions for connecting the Amazon Echo speaker to the wireless network. Update the firmware and enabled features such as Bluetooth. 

Once you are done with it, get started with the Alexa Calling and Messaging: 

  • Open the Amazon Alexa app and click on the ‘Speech Bubble’ icon present at the bottom of the screen. 
  • Now, the welcome screen will be displayed, click on the ‘Get Started’ button. 
  • Choose your name from the list displayed on the screen. After that, click on the ‘Continue’ button. 
  • Now, you will be asked for granting permission to Alexa to access your phone’s contact. Click Allow to continue.
  •  The Alexa application will now prompt you for the verification of your number. Enter the number and then wait for the verification code. Paste this code in the corresponding text field and then tap on the ‘Continue’ button. 

That's All! You are successfully done with Setting Up Alexa Calling and Messaging. Follow the guidelines in the mentioned sequence to avoid the hassles. 

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10/15/2019

What is the role of the Alexa App in the Echo device?

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Amazon Alexa is the most effective innovation that helps to make the lives of people quite easily. It can do many things for you such as play your favorite music, turn off-on light & fans, set alarms & reminders, control your smart home, providing weather news updates, manage your shopping lists and many more. Although Alexa is excellent in performance, still people may face issues while using it. In that case, you may contact the experts for immediate help. If you want to know more about Amazon Alexa App Set up, you can contact the technicians for help. 

You can access the Echo device with the help of the Alexa App. Initially, you must install the Alexa app to set the Echo device. Alexa App can be downloaded for Android, iOS, MAC or windows. Install the Echo device from the official website of Amazon Alexa. By simply adding the Alexa skills to the Alexa app helps to widen the scope of the Echo device. It makes your life extravagant up to a great extent. 

Steps to set up the Echo device with Alexa App

  • You can download the Alexa app and sign in. Go to the app store on the mobile device and search for ‘Alexa app’. Choose and then download the Alexa app.
  • Now turn on Amazon Echo by plug the included power adapter into Amazon Echo and then into a power outlet. The light ring on the Echo initially turns blue, and then orange. 
  • Then connect the Amazon Echo to a home Wi-Fi network. 
  • You need to follow the guided instructions properly in the app to connect Amazon Echo to a Wi-Fi network. 
  • After the successful completion of the Alexa Set up, you can start talking to your Alexa. 

If you need help related to Amazon Alexa App Set up, then you may contact the experts for help. The team of experts is available 24/7 hours to help the customers. Our experts are very dedicated and passionate about their job; so you can freely share the queries with them connected to Alexa. We have experienced technicians who put their efforts to fix the issues. For instant tech support, you can choose us as we are providing complete satisfaction to the customers. All our trained technicians are offering easy guiding steps that are simple to understand and implement. Get the best support from us today!

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